Ordering information

  

You may place your order:

 

By Phone at: 314-723-2648

or 

Online at: www.dvineinspiration.com

 

To place an order through the website, simply add all wanted items to the shopping cart and follow the on- screen directions. Your order will be processed upon receipt of payment in the order it was received. You will receive a confirmation & receipt via e-mail upon successful order placement. 

 

*If you need an estimate on the total cost of an order to provide to your leadership/team - Place all desired items into the shopping cart. Next click the "My Cart" link. On this page enter your country, state and zip code then select the "get a quote" button. Choose which shipping option that you want & the cart will update with the total cost. If needed, you can do a screen print out by "right clicking" on your mouse and selecting "Print".

Accepted Payment Types:

We currently accept the following payment types: Visa, Mastercard, Discover, American Express, bank debit cards with the Visa or Mastercard symbol, PayPal, & e-check payments through PayPal.

 

Paying By E-Check:    (Not available during the holiday season)

When paying by E-Check you may place your order through the website by adding all wanted items to the shopping cart and following the on-screen directions. When you get to the payments page simply select "PayPal" as your method of payment. You will then be redirected to PayPal's site. Once there follow the instructions for paying via E-check. You will receive a confirmation of your order via email however, we will not process the order until payment has cleared through Paypal. 

 

*Please be aware that we will not begin or ship any order until payment has been received & has cleared our banking institution. (It generally takes checks  5-7 business days to complete this process.)



Missouri Tax Exempt Organizations:

Please see: https://www.dvineinspiration.com/praise-dancewear-taxes 



Cancelled orders:

Customer Cancellations:

A 15% cancellation/processing fee will be charged if a customer cancels an order prior to receipt/completion of the order. Orders for items that are personalized or have customizations that have been started by the company can not be cancelled.  - NO refund will be issued. 

 

Divine Cancellations:

A 15% cancellation/processing fee will be charged if Divine Inspiration has to cancel an order due to customer not providing correct information for us to fulfill & ship order. (Such as incorrect shipping address, no response to request for correct information, wrong email address, wrong phone number, etc.)

 

Exchanges/Returns:  Please double check to make sure that you order the proper color, fabric, embroidery design, size (according to our sizing charts - not street sizing), etc. that you/your group needs.

 

***All personalized/custom tailored/custom made items are non-exchangeable/non-returnable/non-refundable. ***

 

*   Customer must call to receive authorization for all items they wish to exchange/return within 14 days of product delivery.  Requests to exchange/return items that are received after this time will not be honored. Merchandise returned without authorization will not be credited & will be shipped back to the customer at their expense. (All exchanges/returns must be shipped back within 2 days of receiving authorization.) 

 

*   Store credit will be issued via e-giftcard for all eligible returned items; additionally they are subject to a 15% Restocking Fee. (Please see below).

 

*   All exchanges/returns must be mailed back in the original packaging unworn, unused, unwashed, & unaltered. Once the item has been worn, used, washed, or altered - it no longer qualifies for exchange/return. Packaging should not be damaged or have writing on it

 

*   Merchandise returned that is found to have been worn, used, washed or altered will not be credited & will be shipped back to the customer at their expense.

 

*   All shipping & handling fees are the customer's responsibility unless there is a defect/error in the order that is the direct cause of Divine Inspiration - "Unlimited".

 

*   Divine Inspiration - "Unlimited" is not responsible for garments not fitting properly due to incorrect measurements given by the customer. We will not replace, remake, alter nor give a refund in those instances. Divine Inspiration – “Unlimited” will at customer’s request “fix” such garments for additional alteration fees. (Fees vary dependent upon garment style/finish & what needs to be “fixed”).

 

Defects/errors in workmanship that is the direct cause of Divine Inspiration - "Unlimited" will be corrected upon garment return.